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Our Team & Values

Backed By The Best In The Business

Oporto is owned and operated by the largest Australian owned quick service restaurant operator, Craveable Brands. Our extensive intellectual property focuses on restaurant operations, supply chain, franchising, IT & technology, marketing, store design, construction, food innovation, and customer satisfaction. Our people are industry experts and are here to grow and support your business.

Hear from our Oporto Franchisees

The Oporto Familia

Craig Tozer

CEO

Sean O’Connor

Recruiting the right business operators to join our team

Mark Hooper

Securing the right location and lease terms for future success

Melissa Anderson

Providing continuous learning and guidance for franchisees and crew

Ian Flemington

Enabling franchisees with HR & ER best practice approach

Toni Spicer-Chase

Ensuring that the high quality of food products are consistent in our 570+ restaurants

Michael Schofield

Future proofing our restaurants through technology

Property

We love it when a plan comes together here in Property and our plan is to bring restaurants to life all the time. Our experience covers every side of property and development. From store design to the physical environment, leasing negotiations and site acquisition, project management and construction, our team can do it all.

#wewintogether

Technology

IT & Digital is behind the shared tools and platforms that form our tech backbone. The team are tasked with taking our brands and restaurants into the future while adapting to whatever comes our way. Ensuring our brand is at the forefront of technology is at the core of what we do. Which means thinking big, thinking fast – and doing both every day.

Drawing on our business, marketing, retail, development and infrastructure smarts, we use technology to help customers embrace their passion for our brands and, of course, our food through digital menu boards, award winning app and much more.

#wemakeadifference

Supply Chain, QA & NPD

There’s a lot of moving parts (and poultry) across Supply Chain, Quality Assurance & Product Innovation. Luckily, our work family is a talented one.

The expertise in this department is varied and vital to the success of our brand. Think forecasting, product lifecycle management and supplier relationships versus food safety and specification control versus new and exciting tastes.

This team ensures our restaurants across the country have premium fresh product supported by systems and processes to deliver the craveable food our customers love.

#wearecustomerfanatics

People

Our Training and Operations team work closely with our franchisees to help them with every aspect of their business including training and implementation of systems to ensure they are compliant and their people are successful.

They are the coaches who helps our franchisees grow. We’re talking guidance on customer experience, people development, sales-driven actions, plus coaching around profitability, operations, health & safety standards, local area marketing and compliance and much more.

#weareopenandhonest