One of the benefits of being part of such a big brand is that we’re purely customer-focused. No one person leads our branding decisions, which puts Oporto in the privileged position of being able to hear our customers without the filter of ego.
For example, if customers ask for more salad items, we give them those items! If something performs well, we build on it. That’s why you may notice a bunch of changes on our menu, and to our store designs.
We’re making sure that our customers get the exact experiences they’re asking for.